Last updated: July 22, 2026
Moore's Heating and Air Conditioning ("Moore's," "we," "us," or "our") operates this website and provides heating and air conditioning services in Newark, Ohio and the surrounding Licking County area. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting a request, you agree to this Privacy Policy.
Information you provide. When you request an estimate or service, create a customer account, or contact us, you may provide your name, email address, phone number, service address, details about your equipment or the work you need, photos you choose to upload, and any message you send us. If you create an account, we also store your login credentials (your password is kept in encrypted form by our authentication provider).
Information collected automatically. Like most websites, our site and the services we use may collect technical information such as your IP address, browser type, device information, the pages you view, and how you arrived at our site (for example, from a search engine or an advertisement). Some of this is collected through cookies and similar technologies — see the "Cookies" and "Advertising and analytics" sections below, including how to opt out.
We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed to serve you:
We may also disclose information if required by law, or to protect our rights, property, or the safety of others.
If you attach photos to a request, they are stored by our file-storage provider and a link to each photo is added to your request so our team can view it. These links are not publicly listed, but anyone who has a link can open the image. Please do not upload photos that contain sensitive personal information (such as documents, ID cards, or images of other people without their permission).
When you provide your phone number — for example by submitting a request, opting in on one of our forms, or texting us — you agree that Moore's Heating and Air Conditioning may contact you by phone call and text message (SMS/MMS) at that number, including messages sent using automated technology. Messages may include appointment scheduling and reminders, dispatch and arrival updates, estimate and service follow-ups, account and billing notices, and, from time to time, service specials or other information about Moore's.
Consent to receive marketing text messages is not a condition of purchasing any product or service. Message frequency varies depending on your interactions with us. Message and data rates may apply. Reply STOP to any text to unsubscribe, or HELP for help. You can also opt out by calling or texting (740) 814-0745. Opting out of texts will not affect the phone calls or emails we need to service your request. Carriers are not liable for delayed or undelivered messages.
We do not sell your personal information, and we do not share your text-messaging (SMS) opt-in or consent information with any third parties or affiliates for their own marketing or promotional purposes. The information you provide when you opt in to text messages is used only by Moore's, and the service providers that help us operate (see “How we share your information”), to communicate with you and run our business.
Our website uses the Google Maps Platform to help with address entry. When you use those features, you are also subject to Google's Privacy Policy.
We use the following measurement and advertising tools on our website:
Your opt-out choices. You can decline advertising and analytics cookies at any time using the cookie banner on our site — click Cookie Preferences to reopen it. If you decline, Google Analytics and the Meta tools above are disabled for your visits, and we will not send your information to Meta through the Conversions API. We also honor the Global Privacy Control browser signal. Additional opt-outs: the Google Analytics opt-out browser add-on and the industry opt-out pages at aboutads.info.
Cookies are small files stored by your browser. Our site uses:
When you first visit, a banner lets you accept or decline the optional cookies. Your choice is saved on your device, and you can change it anytime via the Cookie Preferences link above. You can also block or delete cookies in your browser settings, though essential features may stop working.
We keep your information for as long as needed to provide our services, maintain your account and service history, and meet our legal and business obligations.
You may ask us to review, update, or delete the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time, subject to any records we are required to keep. You can opt out of advertising and analytics cookies at any time using the Cookie Preferences link in this policy, and opt out of text messages by replying STOP.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 18.
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Your continued use of the site after an update means you accept the revised policy.
Moore's Heating and Air Conditioning
392 Jefferson Rd, Newark, OH 43055
Phone / Text: (740) 814-0745
Email: Mooreshvacohio@gmail.com